Privacy Policy

Thumper and Squeak respects your privacy.  We are committed to protecting and respecting your privacy. This Privacy Policy sets out how Thumper and Squeak uses and protects any information we collect.   


Please read the following carefully to understand our views and practices regarding your personal information and how we will treat the information.

For purpose of the General Data Protection Regulation 2018 (GDPR), the data controller is Thumper and Squeak, Stevenson Terrace, Bathgate, EH48 1DJ


WHAT WE MAY COLLECT FROM YOU

We may collect, store and process the following information about you:


• Name contact information including your address, email address and phone numbers.

• Other information relevant to customer surveys and / or offers.

 

Please note that the above such information may be collected via various ways when you register yourselves with our website, request any information, participate in surveys, promotions or any other feature of this website. 

Further the information might be collected by using common online collection methods like web browser cookies and other common tools. 


USES OF THE INFORMATION WE COLLECT

• We use information held or collected about you in the following ways:

• To respond to your enquiries and requests.

• We may use the information to improve our products and services.

• To administer our website.

• To ensure that content in the materials is presented in the most effective manner for you and for your computer.

• We may periodically send promotional emails about special offers or other information which we think you may find interesting using the email address which you have provided.

• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or messenger

• We may use the information to customise the website according to your interests.

• To carry out our obligations arising from any contracts entered into between you and us.

• To allow you to participate in interactive features of our service, when you choose to do so.

• To notify you about changes to our service.

• Otherwise as may be permitted by law.


DISCLOSING YOUR INFORMATION

• We may disclose your personal information to any of our employees, insurers, professional advisers, agents and suppliers so far as necessary for the purposes set out in this policy.

• If we sell or buy any business or assets, in which case we may disclose your personal information to the prospective seller or buyer of such business or assets.

• If we are under a duty to disclose or share your personal information to comply with any legal obligation, or to enforce or apply our policy and other agreements; or to protect the rights, property, or safety of Thumper and Squeak, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

• We may use aggregated information about our users in press releases relating to Thumper and Squeak or for similar purposes. Where we do this, we will do so in a way that neither you nor any other users are identifiable.


CONTROLLING YOUR PERSONAL INFORMATION

The information provided might be used for the different purposes as explained above. However please note that at the time of collection of information for purposes like promotional offers and marketing campaigns, an ‘opt-out’ option may have been available depending on different circumstances. An opt-out option means you indicate that you do not want us to send any communication regarding various promotional offers and various other marketing campaigns and product information. If you have opted for the opt-out option, you may not be able to take advantage of all the features of the website. if you have previously agreed to us to use your personal information for such communication purposes, you have option to change your mind at any time by writing to or emailing us at thumperandsqueak@hotmail.co.uk 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or e-mail us as soon as possible, at the address mentioned at the start.


SECURITY OF YOUR INFORMATION

Thumper and Squeak are committed to ensuring your information is secure and for this purpose we have taken certain standard security measures. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. However please note that we cannot give absolute guarantee or promise the security of the information since internet is a public place. fully permitted by law, we disclaim all liability and responsibility for any loss, damage, liability or any cost you may suffer due to any loss, unauthorised access, misuse or alteration of any information you submit to this website.

We will take reasonable technical and operational security measures to protect the information that we hold about you. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your transmitted data; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


HOW LONG WE KEEP YOUR PERSONAL INFORMATION FOR

We’ll keep your personal information for as long as we need to provide the services you’ve signed up for. We may also keep it to comply with our legal obligations, resolve any disputes and enforce our rights. These reasons can vary from one piece of information to the next and depend on the services you’re signed up to, so the amount of time we keep your personal information for may vary.


IP ADDRESSES AND COOKIES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to gather aggregate information. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Our Cookie Policy which sets out information about the cookies on our site.

Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

• To estimate our audience size and usage pattern.

• To store information about your preferences, and so allow us to customise our site according to your individual interests.

• To speed up your searches.

• To recognise you when you return to the Materials.

Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our Site. You can refuse to accept cookies by configuring the settings on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our Site or your use of the Site may be hindered.]


LINKS TO OTHER WEBSITES

Our website may contain links to the other websites of interest that we do not own or operate. So once you have used this links to leave our website, you should note that we do not have any control over the other such websites. Therefore, we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such websites and they are not governed by the privacy policy of Thumper and Squeak. You should exercise caution and independently assess the privacy policy of the website in question.


CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


SEVERABILITY

If a provision of this policy is determined by court or other competent authority to be unenforceable, the other provisions of this policy will continue in effect.


CONTACT

Any enquiries, questions, comments and requests regarding this privacy policy are welcomed and should be addressed to thumperandsqueak@hotmail.co.uk